Payment & Refund Policy

Payment Policy:

A place will be reserved up to the payment due date. If the payment has not been received by then, your seat can be released.


Late Registrations:

Late registrations can only be paid in cash. 

Registrations received after the first class of term will be prorated as follows:

  • Class missed in week 1 and/or 2: full tuition minus €12 per missed class;
  • Class missed in week 3 and/or 4: full tuition minus €14 per missed class.
 

Refund Policy:

In the event that you need to cancel your registration, refunds will be granted as follows:

  • Two or more weeks prior to start of term: full refund;
  • Less than two weeks prior to start of term: tuition less a €15 cancellation fee;
  • Within 48 hours of first class: tuition less a €25 cancellation fee;
  • In between the first two classes: tuition less a €35 cancellation fee;
    (if envelope with Family Set is returned unopened);
  • After the second class: no refunds will be given.

Non-attendance does not constitute a withdrawal from class nor an exemption from payment. We are not able to offer tuition refunds unless we are informed of your request to withdraw. 

Course Cancellation:

DingDong reserves the right to cancel a course. In that case, all registered families will be notified and given options to join their class of second choice. If placement is not possible, tuition fee will be fully refunded.