Payment & Refund Policy

Payment Policy:

A place will be reserved up to the payment due date. If the payment has not been received by then, your seat can be released.

Late Registrations:

Late registrations can only be paid in cash. 

For registrations received after the first class of term we offer two options:

  1. Make-up classes  (not applicable to Kodály and Babies Classes);
  2. Prorating.  

Prorating will be granted as follows:

  • Week 1 and 2: full tuition fee minus €12 per missed class;
  • Week 3 and 4: full tuition fee minus €14 per missed class.
Please indicate on the Registration Form which option you choose. 

Refund Policy:

In the event that you need to cancel your registration, refunds will be granted as follows:

  • Two or more weeks prior to start of term: full refund;
  • Less than two weeks prior to start of term: tuition less a €15 cancellation fee;
  • Within 48 hours of first class: tuition less a €25 cancellation fee;
  • In between the first two classes: tuition less a €35 cancellation fee;
    (if envelope with Family Set is returned unopened);
  • After the second class: no refunds will be given.

Non-attendance does not constitute a withdrawal from class nor an exemption from payment. We are not able to offer tuition refunds unless we are informed of your request to withdraw. 

Course Cancellation:

DingDong reserves the right to cancel a course. In that case, all registered families will be notified and given options to join their class of second choice. If placement is not possible, tuition fee will be fully refunded.