Payment & Refund Policy

Payment Policy:

A place will be reserved up to the payment due date. If the payment has not been received by then, your seat can be released.


Late Registrations:

Late registrations can only be paid in cash. 

For registrations received after the first class of term we offer two options:

  1. Make-up classes;
  2. Prorating.
     

Prorating will be granted as follows:

  • Week 1 and 2: full tuition fee minus €10 per missed class  (Music Together Brussels);
  • Week 3 and 4: full tuition fee minus €12 per missed class  (Music Together Brussels);
     
  • Week 1 and 2: full tuition fee minus €11 per missed class  (Music Together Eindhoven);
  • Week 3 and 4: full tuition fee minus €13 per missed class  (Music Together Eindhoven);
     
  • Full tuition fee minus €13 per missed class  (Kodály).
     
Please indicate on the Registration Form, Comments Box, which option you choose.
If no option is indicated option 1 applies.

Refund Policy:

In the event that you need to cancel your registration, refunds will be granted as follows:

  • Two or more weeks prior to start of term: full refund;
  • Less than two weeks prior to start of term: tuition less a €15 cancellation fee; 
  • In between the first two classes: tuition less a €35 cancellation fee
    (if Family Set is returned unopened);
  • After the second class: no refunds will be given.

Non-attendance does not constitute a withdrawal from class nor an exemption from payment. We are not able to offer tuition refunds unless we are informed of your request to withdraw. 

Course Cancellation:

DingDong reserves the right to cancel a course. In that case, all registered families will be notified and given options to join their class of second choice. If placement is not possible, tuition fee will be fully refunded.